SHIPPING & RETURNS

SHIPPING

Your purchase will be shipped within 10 business days after purchase, depending on the product chosen. The shipment time varies, as all our jewelry is handmade in our atelier by order. We have a zero-waste policy which means we have no stock on our products and the jewelry is made-to-order for each of our customers. If you wish to receive your jewelry on a shorter notice please contact us and we will come up with a solution for you.

Shipping fees and times:

Finland: FREE - 1-3 business days

EU: FREE - 3-8 business days

Non-EU countries: 20€ - 3-10 business days

Once your order has been shipped, we will send you a shipping confirmation with a tracking number.

We hope that you are completely satisfied with your order. If your order has been damaged during the shipping, please contact us immediately.

PICK-UP

You’re also welcome to pick up your order personally at our Helsinki studio, located at Korkeavuorenkatu 7. Please contact us at hello@mareaseize.com to schedule a pick-up time. 

RETURNS

We hope that you adore your new Marea Seize jewelry. However, if you are not fully satisfied with your order, you may return purchased products within 14 days from the date you received your order. The returned products must be unused and in original shape, including original packaging. The client is responsible for covering the return fees and is also responsible of the product parcel until it reaches our studio. Please note that the all returns must be shipped in a parcel with tracking code. Once we receive your returned product, it will undergo a quality check. Your payment will be refunded to the original payment method. Please note that leaving an order uncollected from the postal office does not count as a return.

For detailed instructions on returns, please contact us on hello@mareaseize.com.